Homeowners across Mount Airy call Big Toms Roofing because we do what we say β show up on time, explain what we find in plain language, and stand behind every Flat Roof Repair job with a written warranty.
We built Big Toms Roofing to fix a problem every homeowner in Mount Airy has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Flat Roof Repair crews are local, licensed, and accountable β every estimate is in writing before a single shingle gets pulled.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Mount Airy job.
High winds, hail, and fallen limbs don't schedule appointments, and neither should your repair. Our Mount Airy emergency crews arrive with tarps, decking material, and fasteners to stop active leaks the same day you call, then follow up with a full repair plan once the storm passes.
Whether your roof is past its expected lifespan or storm damage made repair impractical, our replacement crews handle permitting, disposal, and installation start to finish, with a written timeline you can plan around.
Downtime costs money, so commercial Flat Roof Repair jobs get scheduled around your operating hours whenever possible, with clear communication to property managers and tenants throughout the project.
After a wind or hail event, insurance companies want documented proof of damage. Our inspection team photographs and reports storm damage in a format adjusters recognize, which speeds up claim approval.
Poor attic ventilation cooks shingles from underneath and can void manufacturer warranties. Our Mount Airy crews balance intake and exhaust ventilation to extend the life of your Flat Roof Repair system and lower attic temperatures in summer.
Every one of these commitments exists because a Mount Airy homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
You'll know the exact scope and cost in writing before work starts, and that number doesn't move unless you approve a change.
Local dispatch means less time waiting and more time getting your roof actually fixed.
Certification isn't a marketing badge here β it's required training that affects how your warranty is honored.
Every completed job comes with a written workmanship warranty separate from the manufacturer's material warranty.
We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.
Magnetic nail sweeps and tarp-protected landscaping are standard on every job, not an upsell.
{We don't cherry-pick these β they're representative of the calls, texts, and reviews we get after most Flat Roof Repair jobs in Mount Airy.}
"Called around 9pm after a branch came through part of our roof and Big Toms Roofing actually picked up. They had someone out that night to stop the water and scheduled the repair for that week. That kind of response is rare."
"I got three quotes for a full reroof and Big Toms Roofing wasn't the cheapest, but they were the only ones who explained exactly what was included and stuck to it. Zero surprises on the final bill."
"After the hail storm last year, Big Toms Roofing documented everything for our claim and dealt directly with our adjuster. We barely had to do anything except sign off on the estimate."
"As a property manager I've worked with a lot of roofing companies and Big Toms Roofing is one of the few that actually communicates before showing up and after the job's done."
"Their inspection before we bought our house flagged ventilation and flashing problems that weren't obvious on a walkthrough. Glad we called them before closing, not after."
Our dispatch radius from Mount Airy reaches the surrounding Mount Airy, NC communities as well β if you're unsure whether your address is covered, one call confirms it in seconds.
Zip codes we serve in and around Mount Airy, NC include: 27030
One call gets a licensed Mount Airy roofer looking at your problem, usually the same day, with a written estimate before anything starts.
π Call +1-855-469-0306 β Serving Mount Airy, NC
